Terms of service

These Terms and Conditions (here in after "Terms") apply to all purchases made by a user / person (here in after the "Customer") on the websites www.femmineworld.com or www.femminelinerie.com (here in after the "SITE") registered under number 1030208 on the name of FEMMINE WORLD FASHION DESIGNING in Dubai Economy, Customer phone service: +971 45750841 (9:00 a.m. to 4:00 p.m.) UAE timing, email : info@femmineworld.com


How to contact us. You can email our team on info@femmineworld.com. Our customer service team is available 9am to 4pm, UAE time Monday to Friday.
By using/buying from FEMMINE WORLD you are agreeing to the terms and conditions and are bound by them. If you do not agree with these terms and conditions set below, please do not use or access the site.

 

PRICING

We try our very best to ensure prices and product information are listed on the website correctly in the first instance, however, if by human or technical error, something has been listed incorrectly, Femmine reserves the right to amend prices. Femmine also reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. We will endeavor to contact you and inform you if this has occurred.

PROMOTIONS

Pricing is subject to change without notice, including flash sales and promotions.
Discount codes are valid on full price items, unless otherwise stated. All discount codes are valid for a specific period of time and therefore orders made before or after the advertised promotion will not be reimbursed. Promotions will be advertised through select media, as chosen by Femmine Fashion Group.

REVIEW OF TERMS

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Your continued use of the website after any such changes will indicate your acceptance of such changes. The policy terms and conditions on the printed invoices are subject to change without prior notice.

Orders

PROCUCTS’ orders are directly placed on the site. To place an order, the CUSTOMER must follow the steps below (please note however that depending on the CUSTOMER’s start page, steps may be slightly different).

Once the PRODUCTS have been selected and placed into the basket, the CUSTOMER must click on the basket and check that the content of the order is correct. If the CUSTOMER has not yet done so, he will then be invited to identify himself or to subscribe.

Once the CUSTOMER has validated the basket’s contents and that he/she will have identified / registered himself, an online form will appear; completed and automatically recapitulating the price, applicable taxes and, if applicable, delivery fees.

The CUSTOMER is invited to check the content of the order (including the amount, PRODUCTS’ characteristics and references ordered, billing address, payment method and price) before submitting its content.

The CUSTOMER can then proceed to payment of the PRODUCTS by following the instructions on the site and provide all necessary information for billing and Shipping of PRODUCTS.

Regarding PRODUCTS for which options are available, these specific references appear when the right options have been selected.

Orders placed must include all necessary information to process the order.

The CUSTOMER must also indicate chosen delivery method.


Billing

During the ordering process, the CUSTOMER shall enter necessary information for billing (the sign (*) indicate required fields and must be filled out so that the CLIENT's order is processed by the SELLER).

The CUSTOMER must state clearly all information regarding SHIPPING, in particular the exact SHIPPING address, as well as any access code to the SHIPPING address.

CUSTOMER must then indicate the chosen means of payment.

Neither the order form that the CUSTOMER establishes online nor the acknowledgement of receipt that the SELLER sends to the CUSTOMER by email will constitute an invoice. Whatever the means of ordering or payment used, the CUSTOMER will receive the original invoice with the SHIPPING of the PRODUCTS, inside the package.


PAYMENT

The CUSTOMER can pay for PRODUCTS purchase online on the SITE according to the means proposed by the SELLER.

The CUSTOMER guarantees the SELLER that he holds all authorizations required to use the chosen means of payment.

The SELLER will take all necessary measures to ensure security and confidentiality of data transmitted online through the SITE online payment.

It is, for this reason, indicated that all payment details are directly transmitted to bank's site and are not processed on site.

Payment date
In the case of single payment by credit card, the account will be charged as soon as the CUSTOMER’s order of PRODUCTS is placed on the SITE.

In case of partial DELIVERY, the total amount will be debited from the CUSTOMER’s account at the earliest when the first package is shipped. If the CUSTOMER decides to cancel his order for unavailable PRODUCTS.

DELAY OR PAYMENT REFUSAL
If the bank refuses to charge the card or other means of payment, the CUSTOMER will have to contact the SELLER’s Customer Service to pay the order by any other valid means of payment.

In the event that for any reason whatsoever, opposition, refusal or other transmission flow of money due by the CUSTOMER is not feasible, the order will be canceled and the sale automatically terminated.